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United Way of Miami County 13 East Main
Peru, IN 46970
Executive Director: Debi Wallick
Telephone: (765) 473-4240
Fax: (765) 473-7567
Email: debim@uwmiamip.org
Email:unitedway@uwmiamip.org
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UNITED WAY 211 CONNECTS PEOPLE TO SERVICES
2-1-1 information and referral is free and easy to use! 2-1-1 is an easy-to-remember phone number that connects individuals with services and volunteer opportunities in our community. Through United Way 211, callers can get or give help 24 hours a day, seven days a week by dialing 2-1-1. Trained specialists quickly assess the callers' needs and connect them to services that address issues in their daily lives such as health concerns, counseling, child care, and help for aging parent, employment issues, and much more.
2-1-1 Services are funded annually by the County Commissioners.
GETTING HELP, GIVING HELP
Because of tough economic times, more and more people are seeking help, many perhaps for the first time ever. United Way 211 call specialists provide hope by helping families and individuals access vital services in our community. Here are just a few examples:
- A recently unemployed man called 211 and the call specialist mailed him a Miami County's Survival Guide on where to turn to in these tough economic times.
- A women suffering severe tooth pain called 211 seeking a dentist who could provide services on a sliding scale fee. The call specialist provided referrals to Beta Sigma Phi, Dental Clinic. The women followed up and had her tooth extracted. Relieved, she can now concentrate on her job and family, not her pain.
- A couple facing foreclosure on their home called 211 frantically seeking help. The court officer who served the papers also gave the couple a 211 information card. Within a week they had an appointment at an agency to discuss the possibility of negotiating with the lender, with the hope of staying in their home.
2-1-1 Status United States
- About 240 Centers – 81% of population estimate 80% of geographic area with most wire line access
- 46 states with some level of 2-1-1 operational activity
- At least 11 states with 2-1-1 Legislation (CO, DE, IL, IN, MI, NV, OK, OR, TN, TX, WA)
- Indiana’s 2-1-1 law encourages the state to use and support 2-1-1
Created an account in budget (though empty)
Prohibits the State from creating new “hotline” without consultation of recognized 211 providers
Other provisions include: liability, public dissemination, etc.
Indiana Basic Access to 2-1-1
- 15 IN 211 Call Centers
- 444,000+ calls
- 453,000 + needs
- 635,000 + referrals
- 21,000 + human service organizations
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